Our story

Throughout our business, we aim to employ the best people and deliver the best products and services. In doing so we can deliver the experience our clients and brokers need and want.

That’s why we’re always delighted to receive industry recognition through awards and surveys that have been voted for and judged by stakeholders in the market.

As a global insurer, we take our responsibility to lead the market seriously, so we sit on various industry committees and associations.

Our awards

Publication
Reactions logo
Award Name
Virtual London Market Award for Diversity and Inclusion
Business Line/Category
Diversity and Inclusion
Award Winner
Jaya Handa, Privacy Director, Counsel & Internal Audit Legal
Publication
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Award Name
Hot List 2020
Business Line/Category
Professional & Financial Risks
Award Winner
Tim Bugg, Principal Risk Engineer
Publication
Grey and black London Catastrophe Modelling Awards 2020 logo
Award Name
Diversity and Inclusion, London Catastrophe Modelling Award
Business Line/Category
Exposure Management
Award Winner
Lauren O'Rourke, Catastrophe Modelling Manager
Publication
Gracechurch (002)
Award Name
Gracechurch Service Quality Marque (SQM)
Business Line/Category
Claims Team
Award Winner
LSM, Claims
Publication
BI-logo
Award Name
Woman to Watch
Business Line/Category
Award Winner
Alexandra Paton, Underwriting Manager - Financial Risk Solutions
Publication
Black and red insurance insider logo
Award Name
Top-ranked D&O underwriters
Business Line/Category
Directors & Officers
Award Winner
Emma Pearce, D&O Manager
Publication
Black and red insurance insider logo
Award Name
Top-ranked D&O underwriting companies
Business Line/Category
Directors & Officers
Award Winner
D&O team
Publication
Women in Insurance Awards 2019 logo on a purple background
Award Name
Marketer of the Year
Business Line/Category
Marketing
Award Winner
Paula Wilson, Head of Marketing
Publication
Colorful London Market Forums logo
Award Name
Claims Professional of the Year
Business Line/Category
Claims
Award Winner
Scott Kellers, Deputy Head of Claims and Head of Syndicate Claims
Publication
Black and red intelligent insurer logo
Award Name
Rising Stars
Business Line/Category
Property Binders
Award Winner
Kerry Hall, Underwriting Manager
Publication
Gracechurch London's Leading Underwriters Logo
Award Name
Top 10 London Market underwriters
Business Line/Category
Cyber
Award Winner
Matthew Hogg, Underwriting Manager – Strategic Assets
Publication
Gracechurch London's Leading Underwriters Logo
Award Name
Top 10 London Market underwriters
Business Line/Category
War & Political risk
Award Winner
Peter Sprent, Head of Financial Risk Solutions & Huw Owen, Head of London Markets, Financial Risk Solutions
Publication
Gracechurch London's Leading Underwriters Logo
Award Name
Top 10 London Market underwriters
Business Line/Category
Overall
Award Winner
Peter Sprent, Head of Financial Risk Solutions
Publication
BI-logo
Award Name
Women to Watch
Business Line/Category
Award Winner
Kadidja Sinz, Head of Europe
Publication
Black and red intelligent insurer logo
Award Name
Influential Women in Re/insurance
Business Line/Category
Award Winner
Kadidja Sinz, Head of Europe
Publication
Navy blue and gold National Insurance Brokers Association logo
Award Name
Most trusted to deliver on promises
Business Line/Category
Award Winner
LSM Australia

Our role in industry committees and associations

Matthew Moore: Chair of London Market Group (LMG) from May 2020. The LMG represents the insurance and reinsurance market in London.
Moore_Matthew - website

Matthew Moore

President & Managing Director

London

Philip Hobbs: Member of the Board of the International Underwriting Association (IUA), the market organisation for non-Lloyd’s international and wholesale insurance and reinsurance companies operating in the London market.
Joe Dearsley: Deputy Chair of the Banks Underwriters’ Group (BUG), which represents insurance companies and markets (in both the Lloyd’s and company market) who currently underwrite financial institutions business. Joe will become Chair in 2021.
Matthew Hogg: Chair of the IUA Cyber Forum and Deputy Chair of the LMA’s Cyber Underwriting Business Panel. The Panel comprises 21 underwriting representatives from the Lloyd’s market who identify issues considered to be of interest or concern to LMA members, for discussion within the Panel and referral as appropriate to the relevant LMA Standing Committee and the LMA Executive.
Susan Pateras: Member of the Bermuda Business Development Agency (BDA) board, supporting their partnerships, strategic vision and mission in driving Bermuda’s economic development both locally and internationally.
Susan Pateras - website

Susan Pateras

Chief Operating Officer - Bermuda

Bermuda

Jaya Handa: Jaya set up and sits on the committee of the Junior Lawyers Group of the Black Solicitors Network, a not-for profit company promoting race equality.
Jaya Handa website image small

Jaya Handa

LSM Privacy Director, Counsel & Internal Audit Legal
Kirk Maddern: Director on the Board of the Placing Platform Limited. He has held this position since the Utility company was formed to drive adoption of e-trading in the Insurance market.
Jake Hickinbottom: Founder and Executive Chairman of the Next Generation Insurance Network (NGIN), which works with insurers, reinsurers, brokers, Lloyd’s, and other leading industry bodies in the London Insurance Market to create a platform for young insurance professionals where ideas can be shared, relationships forged and careers supported.
Kirstin Simons: Chair of the International Underwriting Association of London Commercial Crime Underwriting Group