To make that happen we work together as an integrated team, engaging early to help shape policies and ensure shared understanding. We act decisively, when and where it matters, giving local specialists authority to act in their clients’ interest.
We pay out valid claims fairly and dependably, accessing formidable global resources. As a result, our clients feel confident, involved and protected - knowing that we are their partners, providing continuity and assurance, which helps to reduce risk in an unpredictable world.
Our principles
Working together as one team
Our teams work closely together to ensure that we provide value at all stages of the relationship
Acting decisively
Clients work with empowered local experts who have access to world-class tools and services
Paying valid claims fairly and dependably
As a company that does the right thing, we have a proven reputation for paying prompt, fair claims
Meet the Claims leadership team
Our claims team members have high authority so they can make decisions locally in the interest of your claim.
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Zara Ismail
Head of Business Development - Claims