Your insolvency travel protection policies are underwritten by Liberty Mutual Insurance Europe SE. This product is offered to Belgian consumers for your package travel holidays, linked travel arrangements, and travel services in accordance with the Package Travel Act of 21 November 2017, which provides protection if your travel service arrangements cannot take place due to the insolvency of the travel organiser.

To make a claim

To make a complaint

Affiliated travel companies – Belgium

  • TUI Belgium NV, with registered address at 8400 OOSTENDE, Gistelsesteenweg 1, with company number 0408.479.965
  • TUI Travel Distribution NV, with registered address at 8400 OOSTENDE, Gistelsesteenweg 1, with company number 0817.738.803
  • TUI Belgium Retail NV, with registered address at 1900 ZAVENTEM, Luchthaven Brussel Nationaal, 40P Box 2, with company number 0416.827.707
  • Expedia, Inc., 1111 Expedia Group Way W, Seattle WA 98119, United States of America
  • Travelscape, LLC, 10190 Covington Cross Drive, Suite 300. Las Vegas, Nevada 89144, United States of America
  • Hotels.com L.P. (Hotels.com LP only has coverage for Linked Travel Arrangements/Standalone Travel Services, not Package Travel), 400 LBJ Freeway, Suite 500, Dallas, Texas 75240, United States of America