Our story

Throughout our business, we aim to employ the best people and deliver the best products and services. In doing so we can deliver the experience our clients and brokers need and want.

That’s why we’re always delighted to receive industry recognition through awards and surveys that have been voted for and judged by stakeholders in the market.

British Claims Awards 2023 Winner

British Claims Awards

Awarded to: LSM Claims | 2023

The British Claims Awards champions the claims service across insurance and celebrates the achievements and progress made by leading professionals an...

Insurance Business Global 100 medallion

Insurance Business Global 100

Awarded to: Rachel Conran | 2023

The Global 100 list features outstanding professionals from all of the Insurance Business’ markets who are making waves in the industry, whether by dr...

insur index

Insurindex London Market Brand Index

Awarded to: LSM | 2023

Insurindex has ranked LSM in first place in the 2023 London Market brand index. The rankings are derived from a combined measure of market share and ...

Insurance Business UK Elite Women 2023 medallion

Insurance Business UK Elite Women 2023

Awarded to: Irene Stavrou | 2023

Insurance Business UK has revealed its list of the insurance industry’s foremost female leaders. This year’s Elite Women list was put together from an...

Gracechurch Service Quality Marque (SQM) logo 2023

Gracechurch Service Quality Marque (SQM)

Awarded to: LSM, Claims | 2023

The SQM is awarded annually to claims teams who have been rated as having consistently outstanding service quality based on the Gracechurch Claims Se...

IMG Marketing Team of the Year award 2022

Marketing Team of the Year

Awarded to: Marketing Team | 2022

The IMG award for Marketing Team of the Year recognises the breakthrough achievements of the Insurance industry’s best-performing Marketing team when ...

FERMA logo

Best Exhibition Award at FERMA

Awarded to: LSM | 2022

The award was for the best sustainable stand with the theme ‘Together We Thrive’, featuring an inviting, calm and green garden with an organic smoothi...

Acord top insurtech leaders 2022 logo

Top InsurTech Leaders

Awarded to: Parul Kaul-Green | 2022

Acord lists the Top InsurTech Leaders who have been integral to the growth and progress of the insurance technology community. Their remarkable visio...

Women in Insurance 2022 logo

Women in Insurance

Awarded to: Emma Gros | 2022

The Underwriting Professional of the Year is open to women working in an underwriting role in the UK general insurance industry whether for an insure...