Our claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

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Mike Gillett

Chief Claims Officer, Liberty International Insurance

London

Phone:+44 (0)20 3758 1118Mobile:+44 (0)7747 791 478
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Scott Kellers

Deputy Head of Claims/Head of London Claims

London

Phone:+44 (0)20 3758 1242Mobile:+44 (0)7799 005 348
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Francisco Javier Guardia

Head of Claims, Latin America and US

Miami

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Renske Franken

Head of European Claims

The Hague

Phone:+31 (0)70 302 8657Mobile:+31 (0)6 15 51 08 38
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Vanessa Maher

SVP of East Region Claims, Technology & Operations
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Robert Mercer

SVP & Head of Claims - Asia Pacific
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Lindsay Loft

Global Head of Claims Operations

London

Phone:+442037581332Mobile:+44 7890 627026
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Michael Anderson

Senior Claims Specialist - Casualty

London

Phone:+44 203 758 1274
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Rachel Barker

Global Claims Counsel

London

Phone:+44 (0)20 3758 1295
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Nicole Baygan

Senior Claims Specialist - Casualty
Mobile:07483 067731
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David Burns

Claims Manager - Energy, Property and Construction

London

Phone:+44 (0)20 3758 1248Mobile:+44 (0)7799 894 293
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Megan Cass

Claims Specialist - Energy, Property and Construction

London

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Louisa Chisholm

Claims Manager - Energy, Property and Construction

London

Phone:+44 (0)20 3758 1293Mobile:+44 (0)7733 528 319
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Sai Compton

Claims Manager - FINPRO
Mobile:07483 067516
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Stephen Cross

Senior Claims Specialist - Property

London

Mobile:07483 073375
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Gerald Crymble

Senior Claims Specialist - Energy, Property and Construction

London

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Stephen Doherty

Claims Manager - FINPRO

London

Mobile:+44 (0) 7845 929716
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Michael Dryden

Senior Claims Specialist - Strategic Operations

London

Phone:+44 (0)20 3758 0784
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James Duffus

Senior Claims Specialist - Aviation

London

Mobile:07483 067536
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Our teams

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Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

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Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

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Risk Services team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.

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Business Development team

Our business development team is ideally placed to make the right connections, answer questions and develop solutions that match our clients’ needs. 

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