Our claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

An error occurs while rendering the component, please check logs

Renske Franken

Head of European Claims

The Hague

Phone:+31 (0)70 302 8657Mobile:+31 (0)6 15 51 08 38
Show email address

Francisco Javier Guardia

Head of Claims, Latin America and US

Miami

Show email address

Zara Ismail

Head of Client & Broker Distribution – Claims

London

Mobile:+44 (0)7585 564 130
Show email address

Scott Kellers

Deputy Head of Claims/Head of London Claims

London

Phone:+44 (0)20 3758 1242Mobile:+44 (0)7799 005 348
Show email address

Sarah Howell

Head of First Party Claims

London

Show email address

Robert Hawes

Technical Claims Lead - Marine & Specie
Mobile:+44 (0)7890 627149
Show email address

Rachel Barker

Global Claims Counsel

London

Phone:+44 (0)20 3758 1295
Show email address

Peng Lim

Head of Aviation Claims

London

Phone:+44 (0)7778 108 228
Show email address

Nikunj Mahida

Head of Third Party Claims, UK & MENA

London

Phone:+44 (0)20 3758 1310Mobile:+44 (0)7890 627033
Show email address

Mike Gillett

Chief Claims Officer, Liberty International Insurance

London

Phone:+44 (0)20 3758 1118Mobile:+44 (0)7747 791 478
Show email address

Lindsay Loft

Global Head of Claims Operations

London

Phone:+442037581332Mobile:+44 7890 627026
Show email address

Kevin Miller

Energy, Property and Construction Technical Claims Lead

London

Phone:+44 20 3758 0919
Show email address

Our teams

Team card icon

Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

Find a contact
Team card icon

Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

Find a contact
Team card icon

Risk Services team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.

Find a contact
Team card icon

Business Development team

Our business development team is ideally placed to make the right connections, answer questions and develop solutions that match our clients’ needs. 

Find a contact