Our claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

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Li Sa Chan

Claims Manager, Casualty

Singapore

Phone:+ 65 6622 9158
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Kenneth Wan

Casualty Claims Manager, North Asia

Hong Kong

Phone:+852 3655 2631
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Kelly McCracken

Claims Manager - Strategic Operations
Mobile:+44203758 0601
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Jonathan Sharpin

Claims Manager - Strategic Operations

London

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Jonathan O'Riordan

Claims Recovery Manager - Asia Pacific

Sydney

Phone:+61 2 8298 5894
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Jeremy Henrichon

Claim Manager, US – Reinsurance Claims

US

Phone:+ 1 617 654 4683
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Jemma Hall

Claims Counsel

London

Phone:+44 (0)203 758 1308
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Jason McGinley

Regional Claims Manager – London & ROW

London

Phone:+44 (0)20 3758 1258Mobile:+44 (0)7587 727 877
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James Thomas

Vice President & Technical Claims Manager, Professional & Financial Risks - Asia Pacific

Sydney

Phone:+61 2 8298 5937
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Henry Moore

Claims Counsel

London

Phone:+44 (0)20 3758 1326
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Gion Caprez

Claims Manager

Zurich

Phone:+41 44 285 10 06
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Gemma Cooper

Claims Manager, Professional & Financial Risks

Perth

Phone:+61 8 6188 9523
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Our teams

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Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

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Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

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Risk Services team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.

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Business Development team

Our business development team is ideally placed to make the right connections, answer questions and develop solutions that match our clients’ needs. 

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