Our claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

An error occurs while rendering the component, please check logs

Li Sa Chan

Claims Manager, Casualty
Phone:+ 65 6622 9158
Show email address

Kenneth Wan

Casualty Claims Manager, North Asia
Phone:+852 3655 2631
Show email address

Kelly McCracken

Claims Manager - Strategic Operations
Mobile:+44203758 0601
Show email address

Jonathan Sharpin

Claims Manager - Strategic Operations

London

Show email address

Jonathan O'Riordan

Claims Recovery Manager, Asia Pacific

Sydney

Phone:+61 2 8298 5894
Show email address

Jeremy Henrichon

Claim Manager, US – Reinsurance Claims

US

Phone:+ 1 617 654 4683
Show email address

Jemma Hall

Claims Counsel

London

Phone:+44 (0)203 758 1308
Show email address

Jason McGinley

Regional Claims Manager – London & ROW

London

Phone:+44 (0)20 3758 1258Mobile:+44 (0)7587 727 877
Show email address

James Thomas

Vice President & Technical Claims Manager, Professional & Financial Risks - Asia Pacific

Sydney

Phone:+61 2 8298 5937
Show email address

Henry Moore

Claims Counsel

London

Phone:+44 (0)20 3758 1326
Show email address

Gion Caprez

Claims Manager

Zurich

Phone:+41 44 285 10 06
Show email address

Gemma Cooper

Claims Manager, PFR Australia

Perth

Phone:+61 8 6188 9523
Show email address

Our teams

Team card icon

Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

Find a contact
Team card icon

Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

Find a contact
Team card icon

Risk Services team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.

Find a contact
Team card icon

Business Development team

Our business development team is ideally placed to make the right connections, answer questions and develop solutions that match our clients’ needs. 

Find a contact