Our claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

Fern Doyle

Senior Claims Specialist, Professional & Financial Risks

Brisbane

Phone:+61 7 3235 8854
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Ernst Knillmann

Claims Specialist - Cologne

Cologne

Phone:+49 221 65 075 421
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Encarna Fernandez

Technical Accountant and Claims Specialist
Phone:+34 915 923 893Mobile:+34 658 803 241
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Ee Ying Low

PST Specialist, Claims

Kuala Lumpur

Phone:+65 6622 8388
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Connor Burdon-Bear

Senior Claims Specialist, Professional & Financial Risks

Melbourne

Phone:+61 3 9619 9882
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Chiu Lin Ang

Claims Specialist, Workers Compensation & Casualty

Singapore

Phone:+65 6622 8348
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Amalina Nazri

PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4069
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Allison Reis

Senior Claims Specialist & Tech Lead, Casualty

Sydney

Phone:+61 2 8298 5868
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Alicia Herrera-Valencia

Claims Specialist

London

Phone:+44 (0)20 3758 0822 Mobile:+44 (0)7552 527 387
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Alana Rice

Claims Specialist, Property & Agriculture

Sydney

Phone:+61 2 6919 6417
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Carolyn Payne

Senior Claims Specialist, Claims Workers Compensation

Melbourne

Phone:+61 3 9619 9831
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Yolanda Cintron Ortiz

Claims Officer
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Our teams

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Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

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Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

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Risk Services team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.

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Business Development team

Our business development team is ideally placed to make the right connections, answer questions and develop solutions that match our clients’ needs. 

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