Our claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

Jonathan Lee

Senior Claims Specialist & Tech Lead, Professional & Financial Risks

Brisbane

Phone:+61 7 3235 8843
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John Vu

Senior Claims Outsourcing Specialist, Retail & Outsourcing

Sydney

Phone:+61 2 8047 3346
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Joany Lavrijssen

Claims Handler

The Hague

Phone: +31 (0)70 302 86 18Mobile:+31 (0)6 82 23 99 49
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Jessica Dugandzic

Claims Specialist, Casualty

Sydney

Phone:+61 2 8047 3314
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Jane Hattwich

Senior Claims Specialist & Tech Lead, Professional & Financial Risks

Melbourne

Phone:+61 3 9619 9867
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James Tucker

Senior Claims Specialist & Tech Lead, Casualty

Brisbane

Phone:+61 7 3235 8822
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James Paul

Senior Claims Specialist, Crisis Management

Sydney

Phone:+61 2 8298 5974
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Francesca Arosio

Senior Claims Specialist – Financial Lines-D&O-Cyber

Milan

Phone:+393487862009
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Fern Doyle

Senior Claims Specialist, Professional & Financial Risks

Brisbane

Phone:+61 7 3235 8854
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Ernst Knillmann

Claims Specialist - Cologne

Cologne

Phone:+49 221 65 075 421
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Encarna Fernandez

Technical Accountant and Claims Specialist
Phone:+34 915 923 893Mobile:+34 658 803 241
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Ee Ying Low

PST Specialist, Claims

Kuala Lumpur

Phone:+65 6622 8388
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Our teams

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Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

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Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

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Risk Services team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.

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Business Development team

Our business development team is ideally placed to make the right connections, answer questions and develop solutions that match our clients’ needs. 

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