News & Media

Reconstructing the value chain

By Andrew Pedler February 12, 2020

Thought Leadership Unique Perspectives

This is the first article in a series of communications about how we have evolved our claims approach. Historically, clients were content if they didn’t have to claim on the insurance cover they had purchased. Yet today’s clients expect more than simple risk transfer. Andrew Pedler explains how the value chain can be reconstructed to benefit both insurers and their clients. Read the full reconstructing the value chain article.

See the full range of thought provoking articles and external speaker events showcasing different viewpoints here.


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Luther Pendragon
020 7618 9100
07879 403 564

Lorna Wiltshire
(For U.K.)
Liberty Specialty Markets
07483 073 244

Richard Angevine
(For U.S.)
Liberty Mutual Insurance Group

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