While insurance provides value at the point of claim, we believe we can support businesses and communities to reduce risk in the first place through our Claims+ offering.
Our service is aimed at brokers and their clients and supports our ethos that prevention is better than cure, and that companies should get value from the insurance they purchase every year, not just when they make a claim.
It's a concept that works for businesses that have the appetite to work with us on all aspects of risk management before a claim arises.
Creating value at each stage
From the start of our relationship, we'll talk about how you can benefit from a range of services:
Pre-loss
During policy
If you have a claim
Post loss
Meet the Claims leadership team
Our claims team members have high autonomy so they can make decisions locally in the interest of your claim.
Renske Franken
Francisco Javier Guardia
Robert Mercer
Things to consider
Claims+ is an example of how we have changed our approach to managing our relationships with clients and anticipating their complex claims. By establishing and understanding the relationship at the beginning of the journey, we ensure that the claims settlement is as smooth as possible.