Reinsurance is changing. While cedants will always want financial size and strength, these days they want more from their reinsurer: the agility to act quickly; the expertise to craft a smart solution; and a claims service that’s in tune with the business’ needs. Welcome to Liberty Mutual Re.
Backed by the strength and long-term view of our parent, Liberty Mutual, we provide the flexible and wide-ranging solutions our clients demand. A global network of experts across three underwriting platforms and a comprehensive product range. What does this mean to you? Easy access to local underwriters, responsive service and a genuine desire to create a solution that works for you.
If you’d like a reinsurance partner that has your interests at heart, talk to Liberty Mutual Re.
We delve into the changes the reinsurance industry is facing. Dieter Winkel shares his insights.
Relationships are at the forefront of our business. We have 20- plus year client relationships who trust us to react quickly to their needs.
We always remember why our clients are buying reinsurance and that they know what good claims handling looks like. So we know that if you need to claim, you’ll demand the highest standard of service. And that’s one that we’re pleased to provide.
Clients tell us they value a local claims presence, so in every LM Re office we use local claims professionals and support them with an extensive global network of technical capability. We believe this model is the optimal way to ensure you get prompt service and world-class expertise.Claims+
In addition to settling the claim, our in-house team offers extra value-add services at pre-placement, post-placement, and post-loss stages: wording reviews, scenario workshops, CAT planning, client visits, data provision, etc, designed to ensure the claims experience – even without a claim – is as good as we can make it. We call it “Claims+”.Fast Track
Clients on our syndicate platform can also benefit from our Fast Track service. Our experts triage the claim to get it to the right people quickly. Where it’s straightforward, it goes to Fast Track and agreement can be made within 24 hours, irrespective of amount. Settlement is expedited and our experts can focus on the complex claims that need their expertise and experience.Our promise
From pre-inception to claims settlement and beyond, we promise to deliver an exemplary service to our clients. We hold ourselves and trusted partners to a claims charter and internal service level agreements to make sure we deliver consistently on our promise.