For both brokers and clients, the quality of claims service strongly influences their choice of carrier. The importance of first-class claims handling should never be overlooked. In the event of a loss, the ability to manage a claim effectively becomes critical and is one of the major factors in a broker and client’s choice of insurer.
At Liberty Specialty Markets, we understand the importance of swift and effective claims handling. We have dedicated teams who are committed to working in partnership with brokers and clients to ensure claims are paid fairly and promptly whilst providing the highest level of service.
In order to provide a market-leading claims service, we employ leading claims professionals and continually review our technical and processing claims capability to ensure this position is maintained. This underpins our commitment to provide fast, consistent and efficient claims decision making allowing us to deliver a service that supports our goal “to pay promptly any claim proven to be valid.”
Head of Bermuda Claims