Job Opportunities

Job Title: Underwriting Assistant
Location: London
Type: Temporary

Background
Liberty Specialty Markets offers specialty and commercial insurance and reinsurance products across key UK, European, Middle East, US and other international locations. We provide brokers and insureds with a broad product range through both the Company and Lloyd’s markets and have over 1,000 employees in 22 offices.

We are one of the world’s leading specialist insurers with a unique perspective in helping both our employees and clients prosper. As an employer it is important for us to promote a culture in which we adopt our core principles, communication, teamwork, performance, ambition. At Liberty Specialty Markets we create an environment where careers can flourish – a place for people to learn, grow, develop, and celebrate success.

Each of us has a ‘unique perspective’, shaped by our different backgrounds, personalities, life experiences, beliefs and many other dimensions of differences. Diversity & Inclusion embraces all those dimensions which make each of us who we are; a combination of visible and invisible differences which guide our perspectives and approaches in life. At LSM we recognise and encourage the values of diversity, inclusion and collaboration – working together to share our unique perspectives helps us to make better decisions, deliver innovative solutions and pursue our goals. We have an inclusive culture and leadership, where all colleagues are empowered to be their unique selves and fully contribute to get things done. We are as committed to helping each other internally, as we are to helping our customers, communities and shareholders externally.

You can learn more by visiting libertyspecialtymarkets.com

About Liberty Mutual Insurance Group
Liberty Mutual Insurance helps people preserve and protect what they earn, build, own and cherish. Keeping this promise means we are there when our policyholders throughout the world need us most. In business since 1912, and headquartered in Boston, Mass., today we are a leading global insurer with operations in 30 countries and economies around the world. We are the fourth largest property and casualty insurer in the U.S. based on 2016 direct written premium data as reported by the National Association of Insurance Commissioners. We also rank 75th on the Fortune 100 list of largest corporations in the U.S. based on 2016 revenue. As of December 31, 2016, we had $38.3 billion in annual consolidated revenue.

We employ more than 50,000 people in over 800 offices throughout the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, accident & health, commercial automobile, general liability, property, surety, workers compensation, group disability, group life, specialty lines, reinsurance, individual life and annuity products. You can learn more about us by visiting www.libertymutualinsurance.com

About the Role:
Data Entry and Quality Control:
• Administers accurate and timely logging of data onto the relevant systems i.e. premium/ policy /endorsement /quotes/renewals and submission entries and manages own workload appropriately
• Monitors own performance against team’s SLA’s and KPI’s
• Responds positively when data quality issues are identified within his/her work, and takes corrective actions in timely manner.
• Maintains all user defined databases for underwriting unit
• Assist in the resolution of all transactional data management issues (cash allocations, debtors signings management) within SLA’s
• Support various month close procedures as directed
• Administers Document Management processes to correct standards
Customer Management:
• Regularly meet and have open dialogue with the underwriting customers, to ensure:
o that their service levels are being met
o Underwriter feedback is captured and where necessary, acted upon.
o data quality issues are identified promptly
o new administrative tasks can be captured and assessed in good time.
• Anticipates the needs of and provides underwriting support service in a timely manner to the assigned Underwriting Class
• Manage the timely response to requests for information related to policy processing
• Support box duties and/or ad hoc requests from underwriters
• Support other customers and colleagues as required, e.g. Claims Adjusters, Risk Engineers Exposure Management
• Liaise with Brokers to manage Accounts
• Raise important or critical business issues to the Underwriting Support Manager
• Maintain a high level of confidentiality at all times
Team Work:
• Seeks and communicates with management opportunities for continuous improvement within processes and procedures
• Prioritise work and gives a good level of attention to detail to ensure team quality and timeliness targets are met
• Be an active member of the weekly team meetings, sharing relevant information with colleagues and contributing positively to the team’s objectives
• Raise salient business issues to the appropriate management level
• Contribute to system and process change activities as directed by the Underwriting Support Manager.
• Any other duties as is reasonably requested.
Professional Development:
• Under the guidance of the Underwriting Support Manager make measurable progress against the development framework
• Commit to and demonstrate progress towards professional qualifications (e.g.ACII)
• Seeks to further develop an understanding of Underwriting and target business
• Maintain documented evidence of progression towards achieving annual appraisal objectives.
Professionalism:
• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM’s commitment to placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.

What the ideal candidate will have:
• Some Insurance experience, preferably within the London/ Lloyd’s Market
• Experience with transactional insurance system Genius/IRIS highly desirable
• Good verbal and written communication skills
• Experience of working to varying and tight deadlines
• Ability to work independently
• Strong analytical skills required

Each of us has a ‘unique perspective’, shaped by our different backgrounds, personalities, life experiences, beliefs and many other dimensions of differences. Diversity & Inclusion embraces all those dimensions which make each of us who we are; a combination of visible and invisible differences which guide our perspectives and approaches in life. At LSM we recognise and encourage the values of diversity, inclusion and collaboration – working together to share our unique perspectives helps us to make better decisions, deliver innovative solutions and pursue our goals. We have an inclusive culture and leadership, where all colleagues are empowered to be their unique selves and fully contribute to get things done. We are as committed to helping each other internally, as we are to helping our customers, communities and shareholders externally.
For more information please follow the link below:

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